Privacy Statement – AnyShift.be

Last updated: 1 July 2026

At AnyShift BV, registered office at Stenenbrug 117, 2100 Borgerhout (Antwerp), Belgium, registered in the Crossroads Bank for Enterprises (KBO/BCE) under number BE 1019.746.053, we attach great importance to the protection of your personal data.

AnyShift is a recognised temporary employment agency (Flemish accreditation number) that brokers flexi-jobs, student jobs and related forms of work.

Note regarding the extension of flexi-jobs to all sectors: On 30 April 2026, the Council of Ministers approved the preliminary draft law extending flexi-jobs to all sectors (De Wever government, Minister of Labour Clarinval). The parliamentary vote is expected at the end of July 2026. Until the law is officially published in the Belgian Official Gazette, the provisions in section 6 of this statement that specifically refer to the extension to all sectors are not yet applicable. The other provisions of this statement remain fully in force. AnyShift will update this statement immediately after publication in the Official Gazette.

This privacy statement clarifies how we process personal data in accordance with:


1. Contact details and Data Controller

Data ControllerAnyShift BV
AddressStenenbrug 117, 2100 Borgerhout, Belgium
KBO numberBE 1019.746.053
General email addresshello@anyshift.be
Privacy-specific emailprivacy@anyshift.be
GDPR contact / DPOSania Khan

For all questions, requests or complaints regarding data protection, you can contact our privacy officer via privacy@anyshift.be (mention in the subject: "Privacy Question – GDPR").


2. Who are "you" and "we"?

In this statement, "AnyShift", "we", "us" and "our" refer to AnyShift BV and its affiliated entities. "You" and "your" refer to:


3. What personal data do we process?

3.1 Data you provide directly to us

At registration and profile creation (Shifters):

At registration and profile creation (Partners):

When using the services:

3.2 Data automatically generated

3.3 Data received from third parties

3.4 Special categories of personal data

In certain cases we process sensitive personal data within the meaning of Article 9 GDPR:

We process this data exclusively on the basis of an explicit exception as set out in Article 9(2) GDPR, with all required additional safeguards in place.


4. Purposes and legal grounds for processing (Art. 6 GDPR)

Purpose of processingLegal ground (Art. 6 GDPR)Explanation
Creating and managing accountsArt. 6(1)(b) — performance of contractNecessary to provide the service
DIMONA filing and RSZ obligationsArt. 6(1)(c) — legal obligationAct of 27 June 1969 (RSZ Act); Royal Decree DIMONA
Salary calculation and paymentArt. 6(1)(b) + Art. 6(1)(c)Performance of employment contract + tax and social legislation
Matching Shifters with PartnersArt. 6(1)(b) — performance of contractCore function of the platform
Verification of employment status (flexi-job, student)Art. 6(1)(c) — legal obligationAct of 16 November 2015 (flexi-jobs); student work regulations
Limosa notifications (foreign EU workers)Art. 6(1)(c) — legal obligationRoyal Decree of 20 March 2007 on Limosa
Temporary employment agency obligationsArt. 6(1)(c) — legal obligationAct of 24 July 1987 on temporary work
Communication about shifts and servicesArt. 6(1)(b) — performance of contractNecessary for service delivery
Commercial communication via email, SMS or WhatsAppArt. 6(1)(a) — consentOpt-in required; opt-out always possible via any message
Dispute resolution and fraud preventionArt. 6(1)(f) — legitimate interestProtection of platform integrity and users
Profiling for job matching (automated)Art. 6(1)(b) + notice under Art. 22 GDPRSee section 10
Customer service and complaint handlingArt. 6(1)(b) + Art. 6(1)(f)Performance of contract + legitimate interest
Analysis and improvement of servicesArt. 6(1)(f) — legitimate interestInternal use, anonymised statistics
Direct marketing (newsletter, offers)Art. 6(1)(a) — consentOpt-in required; opt-out always possible
Functional cookiesArt. 6(1)(b) — performance of contractStrictly necessary for operation
Analytical and marketing cookiesArt. 6(1)(a) — consentVia cookie banner; see Cookie Policy
Compliance with accounting and tax obligationsArt. 6(1)(c) — legal obligationBelgian accounting law (7 years)
Business transfer or due diligenceArt. 6(1)(f) — legitimate interestLimited, under NDA; users informed 30 days in advance

5. Retention periods

Data categoryRetention periodLegal ground
Account data (active user)As long as account is active + 2 years after inactivityContract
Salary and remuneration data7 years after the tax yearBelgian accounting law / tax law
DIMONA and RSZ filing data5 yearsAct of 27 June 1969 (RSZ Act)
Shift history and contracts5 years after end of employmentLabour law / statute of limitations
Invoices and payment documents7 yearsCompanies and Associations Code
Communication data (platform messages)2 yearsLegitimate interest (disputes)
Log data and server data12 monthsSecurity and fraud detection
Marketing consentUntil withdrawal of consent + 1 year proofArt. 7(1) GDPR
Application/profile data (not hired)6 months after last contactLegitimate interest
Cookies (analytical/marketing)See Cookie Policy (max. 13 months)Consent

After expiry of the applicable retention period, data is securely deleted or anonymised.


6. Flexi-jobs and extension to all sectors

Legal status — updated 4 May 2026: On 30 April 2026, the Council of Ministers approved the draft law for the extension of flexi-jobs to all sectors (De Wever government, Minister Clarinval). Parliamentary processing and publication in the Belgian Official Gazette are still pending — a plenary vote is expected at the end of July 2026. The processing operations described in this section are not yet applicable until after official publication in the Belgian Official Gazette. The existing flexi-job rules under the Act of 16 November 2015 (as amended) remain fully in force in the meantime. AnyShift will update this section immediately after publication.

Once the law enters into force, AnyShift will process the following additional data to comply with the new statutory conditions:

Limosa notifications (foreign EU workers)

If AnyShift mediates EU citizens coming to work in Belgium and subject to the Limosa notification obligation, we process the required personal data (identity, nationality, work period, employer) for the declaration. The legal ground is a legal obligation (Royal Decree of 20 March 2007).


7. Belgian CLA obligations on monitoring and reviews

CLA No. 68 — Camera and electronic monitoring at the workplace

When a Partner uses camera surveillance, badge registration, GPS tracking or other electronic monitoring tools during the performance of a shift, this falls under CLA No. 68 (deposited with the NLC). In that case, AnyShift processes the data provided by the Partner (arrival, departure, hours worked) exclusively for:

AnyShift acts as a processor for the Partner, who remains the controller for workplace monitoring. The Partner guarantees that monitoring is carried out in accordance with CLA No. 68 and the GDPR.

CLA No. 109 — Reviews, scores and deactivation of Shifters

AnyShift maintains review and performance data (star ratings, Partner feedback) which may contribute to decisions about the visibility or deactivation of a Shifter. In accordance with CLA No. 109 and the principle of good governance:


8. Communication channels: email, SMS and WhatsApp

AnyShift communicates with Shifters and Partners via email, SMS and WhatsApp Business (via Brevo/Sendinblue as a registered Business Solution Provider).

Commercial messages (promotions, offers, news) are sent only after your explicit opt-in consent. You can unsubscribe at any time via:

Operational messages (shift confirmations, payslips, DIMONA info, legal notices) are sent on the basis of contract performance (Art. 6(1)(b)) and cannot be turned off without disrupting service delivery.

Your phone number and message content are processed by Brevo SAS (France) as processor, on the basis of a concluded data processing agreement compliant with GDPR.


9. Records of processing and Data Protection Impact Assessment (DPIA)

Records of processing (Art. 30 GDPR)

AnyShift maintains an internal register of processing activities in accordance with Article 30 GDPR. This register contains, per processing operation: the purposes, categories of data subjects and data, recipients, international transfers and retention periods. The register is available for inspection by the GBA. A summary is available on request via privacy@anyshift.be.

DPIA (Art. 35 GDPR)

Given the nature of our processing — large-scale processing of INSZ numbers, special categories of personal data and automated profiling — AnyShift has carried out a Data Protection Impact Assessment (DPIA) for high-risk processing operations, as required by Article 35 GDPR.

Where necessary, we consult the GBA prior to new processing operations with high residual risk (Art. 36 GDPR — prior consultation).


10. Automated decision-making and profiling (Art. 22 GDPR)

AnyShift uses automated matching to connect Shifters with suitable shifts. This system analyses:

No fully automated decisions with legal effects: our matching algorithms support service delivery but do not lead to decisions based solely on automated processing that produce legal effects for you. A human employee is always involved in significant decisions (e.g. permanent deactivation of an account).

You have the right to:

You can address requests to privacy@anyshift.be (mention: "Profiling Objection" or "Human Intervention").


11. Joint controllership (Art. 26 GDPR)

In certain situations, AnyShift and a Partner act as joint controllers for personal data of Shifters, in particular for:

In such cases, AnyShift and the Partner conclude a joint controller arrangement in accordance with Article 26 GDPR. The essence is available to Shifters on request via privacy@anyshift.be.

For processing carried out exclusively by the Partner on its own systems (internal HR, own payroll), the Partner is the sole controller and the Partner's privacy policy applies.


12. Recipients of personal data and sub-processors

We share your personal data only with the following categories of recipients:

12.1 Within the platform

12.2 Main sub-processors (Art. 28 GDPR)

We conclude a data processing agreement with all processors in accordance with Article 28 GDPR.

Sub-processorCategoryServer locationPurpose
Google LLC (Analytics, Cloud)Analytics / CloudUSA (SCCs apply)Web analytics, cloud infrastructure
Brevo SASEmail / SMS / WhatsAppEU (France)Transactional and commercial communication
MongoDB Inc.DatabaseEU / USA (SCCs)Platform data storage
Stripe / MolliePayment processingEUBilling and payments
VPS provider (own infrastructure)Cloud / VPSEU (to be confirmed in hosting contract)AnyShift platform server infrastructure

We inform you of changes to our sub-processors via our website or by email (at least 14 days in advance).

12.3 Government authorities (legally required)

12.4 Other recipients

We never sell your personal data to third parties for commercial purposes.


13. Business transfer, merger or investment

In the context of a possible or effective business transfer, merger, acquisition or due diligence procedure, personal data may be shared with potential acquirers or investors. The following safeguards apply:


14. International data transfer (Art. 44-49 GDPR)

Some service providers are established outside the European Economic Area (EEA). In such cases, we ensure an adequate level of protection through:

You can request a copy of the applicable SCCs via privacy@anyshift.be (mention: "International Transfer – GDPR").


15. Security of personal data (Art. 32 GDPR)

Technical:

Organisational:

In the event of a breach involving a high risk to your rights and freedoms, data subjects are notified without delay in accordance with Art. 34 GDPR.


16. Minors

AnyShift services are not aimed at persons under 16 years of age. For student jobs (16-17 years), additional legal rules apply; in that case the consent of a parent or legal guardian is required at registration.

We do not knowingly collect personal data from children under 16. If you suspect that we have inadvertently collected data of a minor, please contact us immediately via privacy@anyshift.be.


17. Your rights as a data subject (Art. 15-22 GDPR)

You have the following rights. You can exercise them via privacy@anyshift.be (mention: "GDPR Request – [type of right]"). We respond within 30 calendar days (extendable by 2 months for complex requests, subject to notification).

RightContentGDPR Article
Right of accessRequest what data we hold about youArt. 15
Right to rectificationCorrect inaccurate or incomplete dataArt. 16
Right to erasureDeletion of your data (with legal limitations)Art. 17
Right to restriction of processingTemporarily stop processing while a dispute is pendingArt. 18
Right to data portabilityReceive or transfer your data in machine-readable format (JSON/CSV)Art. 20
Right to objectObject to processing on grounds of legitimate interest or profilingArt. 21
Right to withdraw consentWithdraw consent at any time (without retroactive effect)Art. 7(3)
Right re. automated decision-makingRequest human review of automated decisionsArt. 22
Right to explanation of profilingInsight into the logic and consequences of the matching systemArt. 22(3)

Note: Exercising certain rights may affect your ability to use (parts of) our services, e.g. if legally required data is no longer available.

We verify your identity before processing a request, via your registered account or a valid identity document (where you may redact document number and photo yourself).


18. Cookies

AnyShift.be uses cookies and similar technologies:

You can adjust your cookie preferences at any time via the cookie preference manager. See our full Cookie Policy for more information.


19. Complaints

If you are not satisfied with the way we process your personal data, you have the right to lodge a complaint with:

Data Protection Authority (GBA)
Drukpersstraat 35, 1000 Brussels
Email: contact@apd-gba.be
Website: www.gegevensbeschermingsautoriteit.be

However, we kindly ask you to first contact us via privacy@anyshift.be, so that we can resolve your concern as quickly as possible.


20. Changes to this privacy statement

AnyShift reserves the right to amend this statement. The date of the last change is mentioned at the top.

For material changes, we will inform you at least 30 days in advance via email or a notification on the platform. By continuing to use our services after a change, you agree to the amended policy.